Frequently Asked Questions
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UK boarding schools require all international students to have a guardian—an adult aged 25 or older who is resident in the UK. The guardian provides a reliable point of contact and support, acting as a safety net if anything goes wrong or if distance makes it difficult for parents to step in.
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You, your child and the school will be able to contact us by telephone 24/7. Before commencing your guardianship with us and the start of the first school term, we will ensure that you, your child and their school are all aware of our contact details.
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Yes. We have a number of approved chauffeur services who are able to collect and deliver your child to and from their destination (schools, train stations, airports). We only ever use and recommend companies at which all drivers are DBS checked and specialise in travel arrangements for minors.
The service includes collection directly from the point of arrival /departure and sign off to/from the appointed member of school staff as a key point of safeguarding procedure.
We are happy to book and oversee the process and remain in contact for the duration of your child’s journey if you require. Alternatively we are happy to give you our recommended list of UK transport providers. Please contact us for further details.
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Yes. We have guest rooms in both our homes and are open to host students for an exeat weekend. All homestays must be arranged in advance.
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Yes. We can accomodated students at our own homes in South West London in an emergency. Aline, Laura and their families are fully DBS checked and hold full UK Driving Licences. As part of our personal hands-on approach, we will make sure your child gets to London safely (if possible we will collect them from school), accommodate and care for them at our home until travel arrangements home are organised.
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Yes we are fully AEGIS acredited and meet all the standards required by schools for guardianship organisations as well as the criteria needed for UKVI visa applications.

